keep the lines of communication open.

last night i received a phone call asking advice on a few things.  without getting into details.  my main statement was "giving the other party time to think" is never the right move.  giving time for them to wallow alone in emotions (especially when you're the one at fault) only makes things worse.  it only creates distance.  you're in a lose lose already....u want the lesser of the losses.  and essentially at that point, u want to make sure you maintain the lines of communication.  that is your first priority.  everything else can wait.  however you do that, that's up to you.  but this is how i do it...